Houi

WELCOME TO houi

No Place Like Home. No Care Like Houi

Houi connects families with experienced, compassionate carers making it simple to find, book, and rely on care.

About Houi

Trusted Care Connections For Families And Carers

Houi helps families access carers who are experienced, compassionate, and committed. We simplify the entire journey so you can move from searching to support without stress. From the first conversation to meeting a carer and arranging care, we keep things clear, reliable, and human. Our goal is to help you feel supported, informed, and confident at every step.

What Houi Does

Our Services

We help families access carers who are experienced, compassionate, and committed. Houi makes it effortless to find, book, and rely on care, so you feel confident every step of the way.

Find Trusted Carers

Access carers focused on reliability and compassion.

Book With Confidence

clear process that removes stress and confusion.

Ongoing Support

Guidance for families and carers when it matters.

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Carers onboarded
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Families supported
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The Houi Hive

The Hive is a space for our carers to connect, learn, and feel part of a community that values their work. Because strong support for carers creates stronger care for families.

Simple Steps, Steady support

Our Working Process

From your first message to reliable ongoing care, Houi makes the journey clear, supportive, and built around real life.

Share Your Needs

Tell us what support you’re looking for, your schedule, and your location so we can understand what “right care” looks like for you.

Review Carer Options

We share suitable carer options based on the details provided, so you can explore choices with clarity and confidence.

Meet and Connect

Speak with your preferred carer to make sure it feels like the right match before you move forward.

Confirm Care Details

Agree the scope, timings, expectations, and any practical arrangements directly with the carer.

Ongoing Guidance and Support

We stay available for guidance and next-step support, helping care remain steady and reliable over time.

OUR VALUES

Why Families Choose Houi

Care only works when it’s consistent, human, and clear. We prioritise thoughtful connections, plain language, and a process designed around real life.

People Before Process

Thoughtful matching guided by compassion and intention.

Clarity You Can Rely On

No jargon, no confusion - just honest communication.

Designed Around Real Life

Less friction, more support where it matters.

Care That’s Felt

Present, consistent, and human at every step.

FAQS

Your Questions, Answered

Quick answers to help you feel clear before you begin.

Yes, We’ll guide you through the next steps with clarity and no pressure.

It depends on your location, schedule, and needs. We’ll confirm options after your enquiry.

Yes. Introductions help you decide what feels right.

Share your postcode and we’ll confirm availability near you.

That’s okay care needs can change. We’ll help you understand the best next step and support you with guidance on adjusting arrangements.

Apply via Work With Us and we’ll guide you through the joining steps.

We help you find and connect with experienced, compassionate carers, and provide guidance to make the process clear and reliable.

You can schedule online using the Appointment button at the top of the page or contact us directly by phone or email.

Latest News

Houi Newsroom

Stories, tips, and insights for families and carers because care is ongoing, and we’re here with you every step of the way. Explore guidance you can trust, real-world perspectives, and updates from Houi as we build a better care experience together.

Helping Families Find Great Care at Home

Helping Families Find Great Care at Home

Choosing care for someone you love can feel heavy. It is not just about finding…

How Carers Can Avoid Burnout Without Losing Income

How Carers Can Avoid Burnout Without Losing Income

Care work is meaningful, but it can also be exhausting. Many carers carry not just…

The First Meeting Checklist for Families and Carers

The First Meeting Checklist for Families and Carers

The first meeting between a family and a carer matters. It sets the tone for…

Connect With Trusted Carers

Houi connects families with experienced, compassionate carers – making it simple to get the support you need with confidence at every step. Tell us what you need and we’ll guide you through the process – clear, supportive, and built around real life.